What Happens Next

You've applied to serve as a Transitional Coach℠. Here is every step between now and your first day on a campus, what each one requires from you, and how long it takes.

A note before you dive in

The school districts that host this program place Transitional Coaches℠ alongside their campus administrators — frequently doctoral-level executives — who expect the professionals they work with to operate with a high degree of autonomy and self-direction. That expectation shapes the role. As an independent, fee-for-service provider, you set your own schedule, shape your own caseload, and drive your own earnings — and that independence starts here. The answers on this page, along with your application instructions and the fee schedule, are meant to be read and worked through on your own. We've gathered everything in one place so you can move at your own pace. If something genuinely isn't covered, Provider Support is a text away at (202) 740-9310. Working through these materials independently is part of the process — and the best preview of the campus environment you'll join.

The Process

Your Roadmap

SBHSN NetworkSchool / DistrictYou
  1. 1

    Application Review

    SBHSN Network

    We review your application against your state's qualifications.

  2. 2

    Sent to the School

    SBHSN Network

    Your qualifications are forwarded to the school.

  3. 3

    School Review & Interview

    School / District

    School administration reviews your qualifications and coordinates an interview.

  4. 4

    Hiring Recommendation

    School / District

    If the school would like to proceed, they recommend you for hire.

  5. 5

    Agreement Emailed

    You

    Your agreement is emailed to you — review and sign it electronically.

  6. 6

    Onboarding Orientation

    SBHSN Network

    You complete onboarding orientation with the Network.

  7. 7

    Background Screening

    School / District

    You complete background screening with the school district.

  8. 8

    Pre-Implementation Meeting

    School / District

    A planning meeting with school administration — in person or by video.

  9. 9

    First-Month Orientation & Implementation

    SBHSN Network

    A first-month orientation and implementation meeting with the Network.

  10. Placed on Campus

    You're placed on your school campus and begin serving students.

Step-by-step detail

1

Credential Review

We review your graduate degree, your professional license, and your clinical experience against the qualifications for the state where you applied. Qualifications vary somewhat by state.

What you do: Nothing. We'll reach out if anything is missing from your file.

2

Interview Coordination

Once your credentials are reviewed and you are deemed qualified, we send an introduction email to the school principal and program coordinator with your qualifications attached. You are copied.

That email carries a target date. The interview must be scheduled on or before it. If the target date falls on a weekend, it moves to the next business day.

What you do: Reply all to the introduction email to lock in your time. Contact the school administrators directly using the contacts provided. Follow up every other day until the interview is on the calendar, and text Provider Support at (202) 740-9310 with updates so we can track where things stand.

3

The Interview

You meet with the school administrators. They are assessing fit for their campus and their students.

One thing to know going in: school administrators cannot address compensation. If you have questions in that area, text Provider Support at (202) 740-9310 before your interview, not during it.

4

The School's Decision

The principal's decision typically follows shortly after the interview. You are generally notified within a few days.

5

Your Agreement

If you are selected, your agreement is sent for electronic signature within 24 hours of the school's decision. It arrives by email and is signed electronically — nothing to print, scan, or mail.

What you do: Sign and return it. If anything in it isn't clear, text Provider Support at (202) 740-9310 and we'll walk you through it.

6

District Clearance and Training

Several things begin the moment you sign, and they run in parallel rather than one after another.

District clearance. The school district — not SBHSN — handles background screening. The process typically runs 2 to 4 weeks depending on how quickly fingerprints, district checks, and paperwork move.

Enrollment. You'll complete a short set of enrollment steps covering your payment setup, your EMR documentation system access, and your credentialing. These move alongside district clearance, not after it.

Your training. You'll receive an email with access to a self-paced training covering documentation standards, the systems you'll use, telehealth services, and program implementation. Roughly two hours. It must be completed before you go live on campus.

Your Fee Schedule

Select your state to see the sliding fee schedule for Transitional Coaches℠ — per-service rates and the standard-delivery daily, monthly, and annual totals.

These are the average earnings for a Transitional Coach℠ at standard service delivery. The encounter goals below reflect a typical coach's daily caseload, and the totals show what that averages out to. Rates and totals are per state.

Questions

Before Your Interview

Do I set my own schedule?+

Yes. You have full autonomy over your time. In your first month we recommend 25 to 30 hours per week while you become familiar with the campus and build your caseload. A five-hour day is the pattern most Transitional Coaches℠ settle into.

Can I keep my current clinical work?+

Transitional Coaches℠ commonly maintain practice outside of school hours, and your existing professional obligations are expected to continue. The specifics of your participation are set out in your agreement.

Is health coverage provided?+

Coaches arrange their own coverage. Every coach's needs are different — Healthcare.gov and Freelancers Union are two resources coaches have found useful for individual plans. Contact them directly for plan details.

What about compensation, rates, and payment timing?+

You can see the full per-state fee schedule right here on this page — pick your state to view the per-service rates and the standard-delivery daily, monthly, and annual figures. (For a quick projection, the homepage also has an earnings calculator.) Anything specific to your own agreement or payment timing, text Provider Support at (202) 740-9310. If you're weighing an offer, send those questions before your interview — school administrators can't address compensation during it.

Am I responsible for lunchroom duty, hall duty, or other non-therapeutic supervision?+

No. Your focus is always the students on your caseload.

Do I need professional liability coverage?+

Yes. You are required to carry it, and it's typically modest — coaches often report around $140 a year. Your own professional association is the best place to start; groups like the ACA (through HPSO), AMHCA, and NBCC offer coverage for clinicians. Contact them directly for current rates.

Can I accrue LPC supervision hours in this role?+

You can begin accruing once you are cleared, credentialed, and working on a campus. SBHSN does not provide supervision. Most Transitional Coaches℠ locate their own board-approved supervisor, though we can sometimes point you toward providers in the network.

Can I visit the school before my start date?+

Yes. Coordinate directly with the principal.

How soon will I know whether I've been selected?+

The principal's decision usually comes shortly after your interview. You're generally notified within a few days.

How quickly will I receive my agreement?+

Within 24 hours of the school's decision.

What does the program calendar look like?+

The program runs the 180-day academic year. Summer options vary by site: some coaches provide services at a summer school location, some offer telehealth, and some take the summer off and return for the new academic year.

Do I handle my own taxes?+

Yes. Transitional Coaches℠ serve as independent contractors, so you're responsible for your own taxes and receive a 1099 at year-end. Coordinate your filings with your own CPA or tax professional.

After You're Selected

What's the onboarding process — what happens after I apply?+

Here's the short version: we review your application against your state's qualifications, forward you to the school, and the school coordinates an interview. If they'd like to proceed, your agreement is emailed to you — once you sign, you complete onboarding orientation with the Network and background screening with the school district, then a pre-implementation meeting and a first-month orientation before you're placed on campus. You'll find the full step-by-step, with timing and a visual roadmap, on the [What Happens Next page](/what-happens-next).

What happens immediately after I sign?+

You'll receive an email directing you to begin background screening with the school district and to complete your self-paced training.

Who handles my onboarding and background check?+

The school district, not SBHSN. Once the principal gives the green light, you'll be directed through the district's clearance process.

How long does district clearance take?+

Typically 2 to 4 weeks, depending on the speed of fingerprints, district checks, and paperwork.

Can I push back my start date?+

Yes, with approval from both the school principal and the SBHSN Grant Director. The approval must be documented in writing.

What is the grant readiness profile, and can it be adjusted for my school?+

It's the standing document setting out what the school is responsible for providing. It's standardized for compliance, but principals may request adjustments — academic grade requirements, for example. SBHSN works with schools to balance compliance with local needs.

Are there extra requirements in my state?+

Some states add steps. Michigan providers need an active Medicaid number and CHAMPS account (registering as a SIGMA vendor first) before campus placement. Florida providers complete and notarize an Affidavit of Good Moral Character. If your state has additional requirements, they'll be included in your onboarding instructions — text Provider Support at (202) 740-9310 if you're unsure what applies to you.

On Campus

Who do I contact if I need a day off?+

You don't report your schedule to SBHSN. Coordinate directly with the school principal. If you're absent without communicating it, the school may request a replacement coach.

How do groups work?+

Two sessions most days, 7 students per session — there's no maximum, but that's the design point in the fee schedule — building to a 14 student-encounter daily goal. Each session runs 26 to 30 minutes.

Will my caseload change during the year?+

Yes. Caseloads shift as student needs change. New entries usually wait for the next cycle, though urgent exceptions are made. You should be adding new students every month — once you're established on campus, continual enrollment is expected, because student needs are ongoing.

Who coordinates group scheduling with the school?+

The grant readiness profile identifies a point of contact responsible for working with you to build schedules around student availability and course load.

Will I have a space to work from?+

Yes. The school provides a dedicated, private access center for your sessions — that's a standard part of the grant readiness profile every campus sets up before you start.

Can I use two access centers?+

Usually only one is available on campus. If two work better for your population, you may implement that approach.

What happens if a student returns to services after being discharged?+

Complete a new biopsychosocial assessment and treatment plan to restart services.

What if the school isn't meeting its responsibilities?+

Tell us. Text Provider Support at (202) 740-9310, and we'll coordinate with the school directly.

Can I speak with someone directly?+

Text Provider Support at (202) 740-9310 first — that's the fastest way to reach us for almost everything. If you'd rather speak with someone live, call (866) 950-9812.

Who reviews my documentation?+

Your Program Host. Daily review and approval of clinical notes is one of their core responsibilities — notes must be confirmed as medically necessary before processing, and a coach cannot sign off on their own. This applies whether or not you hold an independent license.

How should I set up my Access Center?+

Make it a warm, private, welcoming space. The essentials coaches use: post privacy rights and clear group rules; arrange chairs in a circle or triangle with the coach at the head; post a sign outside your office with your name, title, group hours, and individual-session availability; highlight both positive and negative behaviors and their consequences; use bulletin boards for names, initials, birthdays, and star group members; keep program registration forms on hand; and keep small rewards available for participation.

The Coaching Model

What are Early Warning Indicators (EWI)?+

The criteria used to identify students who may benefit from the program: living in poverty, below grade level in math or reading, poor attendance, a history of behavioral difficulties, grade retention, and lack of connectedness with an adult in the school.

What does a typical day look like?+

Morning direct services from 8:15 to 10:15 — group and individual sessions. Logistics and reporting from 10:15 to 11:15: documenting the morning, coordinating with faculty, following up with students who missed group. Afternoon direct services from 11:50 to 2:30, mirroring the morning. Logistics and reporting again from 2:30 to 3:45: caseload management, recruiting new students, assessments and treatment plans, and coordinating with administrators.

How does my caseload rotate across the week?+

There's no single fixed pattern — the idea is to split your caseload into cohorts and rotate teacher consultations, group sessions, and point-of-contact calls across the week so each cohort gets one of each rather than everything landing on the same day. An open day for brief individual sessions, observation, and catch-up documentation is worth keeping regardless of the specific arrangement you land on.

What training is required before I start?+

An implementation overview of about an hour and twenty minutes, plus EMR training videos of about twenty-two minutes, both in Host University. Then an exit exam — every answer must be correct before your first claims disbursement.

What should I do first in Host University?+

Bookmark it and work through it in order — the material is organized chronologically and unlocks as you reach each stage. Watch the EMR training videos before you document anything.

Do I need parental consent to work with a student?+

Yes. Three routes: a paper registration form, an e-signature version, or a verbal consent form — whichever you use, it's recorded in the student's file. Consent rules, including the age at which a student can decide what's shared with a parent, vary by state.

What happens if a student misses too many groups?+

Watch for six or more consecutive missed groups — that's the point where discharge from services may be required.

Is there technology to help with documentation?+

Yes. Host University includes a documentation assistant that helps structure session notes to the required format. It's a support tool — you're responsible for the accuracy of what you document. Every note still has to reflect a service that was medically necessary and clinically appropriate — the tool helps with structure, not with deciding what to document.

Can one meeting be documented as more than one billable encounter?+

No. One meeting is one encounter, billed once, no matter how many students or topics come up within it. Every service has to be medically necessary and tied to a specific goal for a specific student — that's what determines whether something is billable, not how many ways it could be split up.

What makes a consultation with staff or a family member billable?+

It has to be medically necessary and tied to an active treatment plan goal for a specific student — not a general coordination or informational touchpoint. If the clinical rationale can't be stated — which goal it addressed, how it supported progress — it isn't a billable consultation.

Which students can't be enrolled or billed?+

Students who don't meet program eligibility — those without parental consent, students covered under another exclusive program, or students who fall outside the approved eligibility group. Only approved students should be enrolled and served.

Why might a reimbursement take longer than expected?+

Delays usually trace back to documentation — services not documented daily, ineligible students served, or notes not assigned correctly in the system. Documenting accurately and on time is the best way to keep disbursements on schedule. For anything specific to your account, text Provider Support at (202) 740-9310.

What is the denial rate?+

Denials are rare — less than 1%. And they're almost entirely avoidable: following the eligibility policy instructions and serving only approved, eligible students keeps claims clean and denials minimal.

What is the grant, and how is my role funded?+

The SBHSN Principal Student Support Services Grant supports and increases a school's resources to extend behavioral health services on campus. The Transitional Coach℠ is funded through the Coordinated Care plans in the designated state — not directly by the grant. For specifics, text Provider Support at (202) 740-9310.

Compensation & Bonuses

Are there bonuses beyond the base fee schedule?+

Yes — a Monthly Supervision Bonus and a Monthly Influence Bonus, on top of standard compensation. As with every service in this program, what counts toward these has to be medically necessary and clinically appropriate for the student it's delivered to — these describe what full-time, appropriately delivered care looks like, not a target pursued for its own sake.

How much are the bonuses?+

Up to $175 a month for the Supervision Bonus, reimbursed against a submitted invoice. Up to $1,000 a month for the Influence Bonus — student loan forgiveness or a discretionary disbursement, whichever you choose. Both scale down at higher levels of a state-set rate tier.

What do I need to do to qualify for the bonus?+

Full qualification is tied to service volume above the baseline reflected in the fee schedule — 80 individual therapy visits and 560 group therapy visits in a month, which works out to about 4 individual and 28 group visits a day. Every one of those visits still has to be medically necessary and clinically appropriate for the student receiving it — this describes a fuller caseload delivered at full capacity, not a quota pursued independent of what your caseload actually needs.

How do I request a bonus?+

Pull your visit-count report from the EMR showing the month and the totals, and text it to Provider Support at (202) 740-9310. It's reimbursed on your next disbursement cycle.

Questions this page doesn't answer: text Provider Support at (202) 740-9310 (Mon–Fri, 10am–3pm ET)

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